We at Sky-Frame AG have created this Privacy Statement to describe which personal data we collect when you use our online platform and to explain the purposes for which we process such data. We consider the privacy of our users and the security of the data we collect a high priority.
Personal data that we collect and process in order to provide our online platform
You are free to visit our online platform and browse our products and services without telling us who you are. However, as is the case with all connections to a web server, our web hosting provider’s server records certain technical data and stores them temporarily.
Such data include your IP address and device’s operating system, the date and time of use, and the type of browser you use to access our online platform. These data are needed so that we can make our online platform available to you. Insofar as we process personal data, we do this on the basis of our interest in giving you the best possible user experience and so as to ensure the security and stability of our online platform.
Personal data that we collect and process in order to reply to your enquiries
If you contact us using the contact form or via e-mail, or if you request documentation or CAD drawings using the “For architects” subpage, we will record the information that you transfer to us.
This will include personal data such as your name, e-mail address and, in the case of product orders, your postal address and telephone number. We process these personal data in order to process and reply to your enquiry.
We will also provide you with information on new developments, products and services. You can opt to let us know, at any time, that you do not wish to receive any further information. Unless we hear otherwise from you, we will assume that sending you this information is in both of our interests.
You will find further information regarding web analysis and our marketing activities below.
If you deactivate cookies, some of the functions on our platform may not be available.
Data that we collect and process in order to analyse and improve the use of our website
Google Analytics is a service of Google. We use this service with the IP anonymisation feature activated. This means that your IP address is truncated in Switzerland, the EU or the EEA before being transmitted to Google. Only in exceptional cases will the full IP address be sent to a Google server located in the USA and truncated there. If you wish to prevent Google Analytics from using your data, you may download and install a browser add-on to deactivate Google Analytics (tools.google.com). For further information on data protection and your options in connection with Google Analytics, please visit www.support.google.com.
Data that we collect and process in order to target users
Social media presence
On our online platform, we refer to our presence (corporate pages) on Facebook, Google+, LinkedIn, Pinterest, Instagram, YouTube and Vimeo. For information on the purpose and scope of data collected as well as the further processing and use of the data by social networks, your rights in this respect and the settings options available, please view the privacy policies of such social networks.
How we process and protect your personal data; how long we retain such data
We collect and process your personal data in a responsible manner and do so only for the specific purposes described in this Privacy Statement and in conformity with the Swiss Federal Act on Data Protection (FADP; Bundesgesetz über den Datenschutz, DSG) and other applicable legislation.
In order to protect the confidentiality and integrity of the personal data which we collect on our online platform, we take reasonable technical and organisational measures appropriate for the known risks. We only store your personal data for as long as is necessary to fulfil the purposes for which we collected your personal data or, where so required, for as long as we are under a legal obligation to do so.
To whom we disclose your personal data
It may be necessary in connection with the offers and services on our online platform for us to disclose your personal data to our business partners. In particular, we may need to disclose personal data to these partners in order to process your enquiry, allow you to access additional information or to process the dispatch of our newsletter.
If you request documentation and CAD drawings using the “For architects” subpage, you can opt to consent to your contact details being passed on to our sales partner responsible for your location. If you activate the corresponding field, authorising us to disclose your data accordingly, we will pass your contact details on to our sales partner responsible for your location to enable them to provide you with information on their products and services.
Your rights in relation to your personal data
You have certain individual rights in relation to the personal data which we collect and process via our online platform. You have the right to obtain access to the personal data we process in relation to you. In addition, you have the right to have your personal data rectified and to restrict the processing of such data. Moreover, you have the right to have your personal data erased and a right to object to the processing of your personal data.
Please note that there are exceptions and restrictions in the case of these rights. To the extent permitted by law, we may refuse your data-related requests. In particular, we may are obliged, where appropriate, to continue processing your personal data in order to perform a contract with you, your company or your organisation, to fulfil statutory duties or to protect our own legitimate interests. You do, however, have the right to lodge a complaint with the competent supervisory authority.
How you can contact us
The controller for data processing on this online platform is:
Should you wish to exercise your rights, as a data subject, in relation to us under data protection law or should you have any general questions about data protection at Sky-Frame AG, please contact us at firstname.lastname@example.org or write to the address mentioned above.
How we may amend this Privacy Statement
We reserve the right to amend this Privacy Statement at any time. The version of the Privacy Statement published on our online platform from time to time is the applicable version.